7u777 Privacy Policy

1 Introduction and Scope

This privacy policy applies to all users of the 7u777 platform. It takes effect when you visit the 7u777 website, create an account, play slots or live casino games, or use any of our services.

7u777 treats the protection of users' personal information as its highest priority. In line with the principles described in our About 7u777 section, we operate on a foundation of trust and transparency — and that commitment applies equally to privacy.

Please read this policy carefully. Continuing to use the site means you agree to these terms. For detailed rules on use of our services, please also read our Terms and Conditions page.

2 Information We Collect

7u777 collects two types of information — personally identifiable information and non-identifiable technical information. Details of both types are provided below.

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Bangladeshi National ID or passport number (for identity verification)
• Payment method details used for deposits and withdrawals — such as bKash, Nagad, Rocket, or Upay account numbers
• Partial bank account details (where applicable)
• Current address

2.2 Non-Identifiable Technical Information

• IP address and device type
• Browser version and operating system
• Time of site access, page visit sequence, and session duration
• Game play history and betting activity
• Transaction dates and amounts

3 How We Collect Information

7u777 collects user information in several ways:

3.1 Directly from the User

Information you provide during account registration, the login process, when filling in deposit or withdrawal forms, and when contacting the support team is collected directly.

3.2 Automatically

When you use the 7u777 platform, technical information is automatically logged via cookies, web beacons, and similar technologies. This includes browsing patterns, device fingerprints, and transaction logs.

3.3 Through Third Parties

Limited information may be received from authorised third-party verification services during the identity verification process. Payment processors also provide transaction confirmation data.

4 How We Use Your Information

7u777 uses collected information only for the following legitimate purposes:

• Account Management: To handle registration, identity verification, and secure login.
• Payment Processing: To process deposits and withdrawals smoothly via bKash, Nagad, Rocket, Upay, or bank transfer.
• Service Improvement: To review and improve the gaming experience, platform speed, and overall user experience.
• Customer Support: To resolve issues quickly when providing support via live chat or email.
• Security and Fraud Prevention: To detect and prevent unauthorised access, fraudulent activity, and money laundering.
• Responsible Gaming: To monitor gaming patterns in order to protect users from potential harm related to gambling. For more information, see our Responsible Gaming Guide.
• Promotional Communications: With your consent, to send email or SMS notifications about bonuses and offers.

Information is never sold to third parties and is not used for any purpose beyond those described above.

5 Data Storage and Security

7u777 applies industry-standard security measures to protect user information:

5.1 Technical Safeguards

• All data transmissions are secured via SSL/TLS encryption.
• AES-256 encryption is used for storing sensitive information.
• Two-factor authentication (OTP) is available for account access.
• Regular security audits and penetration testing are conducted.

5.2 Data Retention Period

Personal information is retained while your account is active. Financial transaction records may be kept for a set period after account closure as required by applicable law. Once the retention period ends, data is securely deleted or anonymised.

6 Sharing Information with Third Parties

7u777 never sells, rents, or shares users' personal information for commercial purposes. However, limited information may be shared with third parties in the following specific circumstances:

6.1 Service Provider Partners

Limited information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer services), identity verification, and technical infrastructure management. These partners are bound by strict confidentiality agreements and may only use the information received for the specified purpose.

6.2 Legal Obligations

Information may be disclosed in compliance with court orders or valid requests from government or regulatory authorities. Only the information specifically requested will be provided in such cases.

6.3 Fraud Prevention

Where serious fraud or money laundering is suspected, relevant information may be shared with the appropriate authorities and financial institutions, which is necessary to protect all users.

7 Cookies and Tracking Technologies

7u777 uses cookies to keep the platform functioning properly. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These cookies are necessary for maintaining login sessions, verifying security tokens, and remembering your preferred language. Disabling them will affect the core functionality of the site.

7.2 Analytics Cookies

Analytics cookies are used to identify which pages on the site are most visited, how games are performing, and to detect technical issues. This information helps improve the quality of our service.

7.3 Cookie Controls

You can block or delete cookies through your browser settings. Keep in mind that disabling essential cookies may affect key services including login and payments.

8 User Rights

Every registered user of 7u777 has the following rights over their own information:

• Right to Access: You may request a copy of the information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be updated or corrected.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted — though this may be limited for data retained under legal obligations.
• Right to Restrict Processing: You may request that your information be used only in a limited way for certain purposes.
• Right to Opt Out of Promotional Communications: You may opt out of notifications about bonuses and offers at any time.
• Right to Data Portability: You may request your data in a structured, machine-readable format.

To exercise these rights, contact our support team via live chat or email. Standard requests are processed within 30 business days.

9 Privacy of Minors

All services on 7u777 are for persons aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

Age verification is mandatory during the registration process. If we discover that a minor has opened an account using false information, that account will be closed immediately and all associated data will be deleted.

To learn more about responsible gaming and details on setting gaming limits, visit the Responsible Gaming Guide page.

10 Policy Changes

7u777 may update this privacy policy from time to time. Users will be notified depending on the nature of the change:

• Major Changes: Users will be notified at least 30 days in advance via email notification and a notice on the site.
• Minor Changes: This page will be updated with a new date.
• What You Should Do: Continuing to use the service after a change means you agree to the updated policy. If you do not agree, you may request that your account be closed.

The date of the most recent revision will always be shown at the top of this page. You are advised to check it regularly.